Shipping policy
Shipping Policy
Effective Date: July 4, 2026
Thank you for shopping at Store Post Malone. We are committed to delivering your order as quickly and efficiently as possible. Please review our Shipping Policy before placing an order.
1. Order Processing
- Orders are processed within 1–5 business days after payment has been successfully received.
- Orders are not processed or shipped on weekends or public holidays.
- During peak seasons, promotions, or holidays, processing times may be slightly longer.
2. Shipping Times
Estimated delivery times are:
- United States: 7–15 business days
- Canada: 7–18 business days
- United Kingdom: 7–15 business days
- Europe: 7–20 business days
- Australia & New Zealand: 8–20 business days
- Rest of the World: 10–25 business days
Please note that these are estimated delivery times and are not guaranteed.
3. Shipping Costs
Shipping charges are calculated at checkout based on the destination, shipping method, and order value.
Any applicable taxes, customs duties, or import fees are the responsibility of the customer unless otherwise stated.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number (when available).
Please allow 24–72 hours for tracking information to become active after shipment.
5. Delays
Delivery delays may occur due to circumstances beyond our control, including:
- Severe weather
- Customs inspections
- Carrier delays
- High shipping volumes
- Public holidays
- Natural disasters or other unforeseen events
We appreciate your patience should any delays occur.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete address is provided, we may contact you for clarification. If an order has already been shipped to the address provided, we are not responsible for orders delivered to an incorrect address.
Additional shipping charges may apply if a package must be reshipped.
7. Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date.
We will work with the shipping carrier to investigate the issue and, where appropriate, arrange a replacement or refund in accordance with our Return & Refund Policy.
8. International Shipping
We ship to many countries worldwide.
International customers may be responsible for customs duties, import taxes, or other fees imposed by their country's customs authorities. These charges are not included in the product price or shipping cost unless otherwise stated.
9. Split Shipments
If your order contains multiple items, they may be shipped separately depending on product availability or warehouse location. You will receive tracking information for each shipment, if applicable.
10. Contact Us
If you have any questions about shipping or your order, please contact us:
Store Post Malone
Website: https://store-postmalone.shop
Email: info@store-postmalone.shop